1. Introduction
PrimeHelpNetwork ("Company", "we", "us", or "our") operates the website primehelpnetwork.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect the personal information of individuals who visit our Site or submit requests through our forms. By using our Site, you agree to the collection and use of information in accordance with this Policy.
2. Information We Collect
Directly provided: full name, phone number, email address, state, ZIP code, age, and service-related responses submitted through forms.
Automatically collected: IP address, browser type, device type, operating system, referring URL, UTM campaign parameters, session identifiers, page visit data, and form interaction timing.
3. How We Use Your Information
To match your request with licensed service providers; to contact you about your request; to improve our Site and services; to analyze traffic sources and conversion performance; to comply with legal obligations; and to maintain our records in accordance with TCPA and DNC compliance requirements.
5. TCPA Consent and Communications
By submitting a form on our Site, you expressly consent to receive calls, emails, and SMS text messages — including through automated dialing technology — from PrimeHelpNetwork and its partners. Consent is not required to receive any service. You may revoke consent at any time per the opt-out instructions in our TCPA Disclosure.
7. Data Retention
Personal information is retained for up to 36 months from the date of submission, or longer if required by law or legitimate business need. Consent records are retained for a minimum of 5 years.
8. Data Security
We implement industry-standard security measures including 256-bit SSL encryption for all data in transit and appropriate access controls for stored data. No internet transmission is 100% secure.
9. California Privacy Rights (CCPA)
California residents have the right to know what data we collect, request deletion, opt out of data sales, and non-discrimination for exercising rights. Submit requests via our online contact form.
10. Children's Privacy
Our Site is not intended for individuals under 18. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Policy at any time. The updated date will reflect any changes. Continued use of the Site constitutes acceptance.
12. Contact
Reach us via our online contact form | 1-800-555-0100 | Mon–Fri 8am–8pm ET
By submitting this form, you expressly consent to be contacted by PrimeHelpNetwork and its licensed partner network by phone, email, and/or SMS text message, including through automated dialing technology and pre-recorded messages, at the number and email address provided. This consent is not a condition of any purchase. You may revoke consent at any time by replying STOP to any text, saying STOP on any call, or by submitting an opt-out request through our online contact form. Message and data rates may apply. PrimeHelpNetwork complies fully with the Telephone Consumer Protection Act (TCPA) and the National Do Not Call Registry. See our Privacy Policy, TCPA Disclosure, and Terms of Service for full details.