TCPA Disclosure

This disclosure applies to every lead-generation form on the Site, including our insurance request forms (ACA/marketplace, Medicare, final expense, and any other insurance vertical), and any legal, health, or home-services request forms we operate now or in the future. It applies regardless of the device you use to submit a form, and regardless of whether you complete the form yourself or a family member, caregiver, or representative completes it on your behalf with your authorization.

By submitting any form on this Site, you provide your prior express written consent, and where applicable your electronic signature, authorizing PrimeHelpNetwork and our Partners to contact you at the telephone number(s) and email address you provide, using any or all of the following methods:

• Live agent telephone calls
• Text messages, including SMS and MMS
• Automatic telephone dialing systems and predictive dialers ("autodialers")
• Artificial or prerecorded voice messages, including ringless voicemail drops
• AI-generated, synthetic, or otherwise automated voice calls and chat/voice assistants
• Email marketing communications, subject to the CAN-SPAM Act and our Privacy Policy

This consent covers marketing and informational communications related to the specific product or service category you inquired about (for example, health insurance, Medicare plans, or final expense coverage), as well as related follow-up communications reasonably connected to that inquiry.

Because you are providing prior express written consent directly to us through this Site, calls and texts from PrimeHelpNetwork and matched Partners may be placed to you even if your telephone number appears on the National Do Not Call Registry, a state do-not-call list, or any internal do-not-call list previously maintained for you, to the extent permitted by applicable law. This consent is specific to your interaction with this Site and does not affect do-not-call protections you may have with unrelated companies.

Your agreement to receive calls, texts, or emails as described in this disclosure is never a condition of purchasing any insurance policy, legal service, or other product or service from PrimeHelpNetwork or any Partner. If you do not wish to consent to be contacted using the methods described above, do not submit a form on this Site; you remain free to seek insurance, legal, health, or home-services information through other channels of your choosing.

When you submit a form, the information you provide — along with the specific product category and eligibility answers you gave — may be transmitted to one or more licensed, independent Partners whose services match your request. A current list of the categories of Partners we work with is available on our Partners page. Each Partner:

• Is independently responsible for its own compliance with the TCPA, CAN-SPAM, state telemarketing laws, and any professional licensing requirements applicable to its industry (for example, state insurance producer licensing);
• May contact you directly using the same consent you gave through this Site, consistent with the scope described in Section 2;
• Is not controlled, supervised, or guaranteed by PrimeHelpNetwork, and PrimeHelpNetwork does not warrant the conduct, representations, pricing, or products of any Partner.

Consistent with TCPA and state telemarketing rules, PrimeHelpNetwork and Partners contacting you in connection with your submission will generally do so only between 8:00 AM and 9:00 PM in your local time zone, as determined by the area code or ZIP code/state you provided. This time window is a general operating guideline; if you believe you have received contact outside permitted hours, you may report it through the Contact page.

Standard message and data rates from your wireless carrier may apply to any text messages you receive as a result of your consent. Message frequency will vary depending on the nature of your request, the number of Partners matched to it, and your own responses; we do not guarantee a fixed number of messages.

Some calls, texts, or voice communications you receive as a result of your consent may be generated, screened, or partially handled by automated or artificial-intelligence-based systems rather than a live human agent at every step, including AI-generated voice or chat interactions used for initial screening, scheduling, or follow-up. Your consent under this disclosure specifically extends to communications initiated or delivered using such automated and AI-based technologies, in addition to live-agent contact.

You may revoke your consent to future contact at any time, using any of the following methods:

• Replying "STOP," "UNSUBSCRIBE," or "CANCEL" to any text message you receive from us or a Partner using our systems;
• Saying "STOP," "remove me," or "do not call me again" during any live or automated call;
• Submitting a revocation request through our Contact page, identifying the phone number or email address you want removed.

Revocation requests submitted through the Contact page will generally be processed within a reasonable time, consistent with our internal do-not-call procedures and any applicable regulatory deadlines. Revoking consent stops future contact initiated by PrimeHelpNetwork going forward, but:

• Does not retroactively affect the lawfulness of contact that occurred before your revocation was received and processed;
• Does not automatically revoke any separate consent you gave directly to a Partner outside of this Site — you may need to contact that Partner directly as well;
• Does not prevent non-marketing communications required to service a request you have already made, where permitted by law.

Calls between you and PrimeHelpNetwork, or between you and a Partner using systems connected to this Site, may be recorded or monitored for quality assurance, training, dispute resolution, and compliance verification purposes, in accordance with applicable state call-recording laws (including one-party and two-party consent states). By participating in a call following your form submission, you acknowledge that recording may occur.

To document that consent was properly and verifiably obtained, we use TrustedForm, a third-party consent-certification service. When you submit a form, TrustedForm generates a certificate capturing technical details of your submission session — which may include a session recording of the form-fill process, the exact consent language displayed to you at the time, your IP address, and a timestamp. This certificate is retained as part of your lead record, is not itself a form of marketing contact, and may be shared with Partners or produced to demonstrate compliance in the event of a regulatory inquiry or dispute.

Certain states impose additional restrictions on telemarketing calls and texts beyond the federal TCPA, including registration requirements for telemarketers, additional consent or disclosure requirements, shorter permitted calling windows, or private rights of action with statutory damages (for example, state "mini-TCPA" statutes). By submitting a form while located in such a state, you acknowledge that PrimeHelpNetwork and matched Partners intend to rely on the consent described in this disclosure to the fullest extent permitted under that state's law, and that your state of residence may afford you additional protections or remedies beyond what is described here.

This TCPA Disclosure is incorporated by reference into, and should be read together with, our Privacy Policy (which explains what information we collect and how it is used and shared) and our Terms of Service (which govern your overall use of the Site). If there is a direct conflict between this disclosure and another policy specifically regarding consent to be contacted, this disclosure controls.

We may revise this TCPA Disclosure from time to time to reflect changes in our practices or in applicable law. The version displayed on the Site at the time you submit a form is the version that applies to that submission. Continued use of the Site after a revision constitutes acceptance of the updated disclosure for future submissions.

For any question about this disclosure, or to submit a revocation request, please use our Contact page.